zoom-letter / CRM

zoom-letter is licensed CRM (Customer Relationship Management) software with complex on-line solution not only for hotel marketing and communication with clients.

Description of editorial system zoom-letter:

  • client database - „All under one roof“
  • direct communication with client = direct booking, direct sale = your client
  • it helps with automatic communication with your clients and saves your time
  • it stores information, sends offers, thanks and asks for evaluation, motivates to next order and many others …
  • it can find out clients behaviour on their own web, assesment and automatic communication activity
  • all that you need for effective email marketing

 


zoom-letter for hotels:

  • can create client database and segment it
  • automatically sends newsletters to clients(PRE/POST STAY, birthday and others)
  • is connected with PMS (FIdelio, Opera, Protel, Hores, etc.) from where it can download all necessary data about clients and their date of arrival and departure + other information
  • can scan hotel web and automaticaly reacts to unfinished booking made by a client in booking engine
  • supports direct booking through hotel web (it weakens effectivity of OTA)
  • it offers upgrade of a stay and accompanied services
  • on-line check-in and other possibilities

For more information contact adela,virtual-zoom,cz,Adéla Holušová

Adéla Holušová
zoom-letter project manager
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